Question 1

How to order?

Accepted Answer

We accept orders via WhatsApp (preferred) and call.
 
For your first order, please contact us with the following: 
Quantity and type of products 
Order frequency
When do you require the products (e.g. need to use the products by 10am on Monday)
 
We will reach out shortly to share more about the process and how we can support your order.

Question 2

What are the prices for the products?

Accepted Answer

Our prices are based on the prevailing market prices and whether the products are sold in original packaging/ smaller quantity.

Please reach out to us for the latest price quote.

Question 3

When must I place my order by?

Accepted Answer

For large volume orders, we will reach out to discuss the additional lead time required.
For most orders, our lead time is as follows:

Self collection: 
Ready within 3 business hours

Delivery:
AM delivery: Order before 3pm the previous working day
PM delivery: Order before 9am on day of delivery

Question 4

What is the minimum order quantity (MOQ)?

Accepted Answer

Depending on the products, they are either sold in carton, bag, packet or kg.
 
Self collection: subject to order size of $50 (before GST) and minimum quantity per item. For example, some products are only sold in their original packaging

Delivery: subject to MOQ above, minimum order of $110 (before GST) and within our delivery zone

Question 5

What happens if my ordered items are out of stock?

Accepted Answer

We will update you and check if you will like to replace with another product.

Frequently Asked Questions

How to order?

What are the prices for the products?

When must I place my order by?

What is the minimum order quantity (MOQ)?

What happens if my ordered items are out of stock?